Last updated: 10 August 2026
This policy applies to the website operated by Halal Gelatin. It describes the information processed when you visit the site or send a business enquiry.
Information you provide
The contact form asks for your name, email address and message. You may also provide your company, phone number and intended application. We use this information to answer your enquiry, discuss specifications, samples, documentation or quotations, and keep an appropriate record of the business conversation.
This website does not create customer accounts or collect payment-card information.
Technical information
Our hosting infrastructure may process technical information such as an IP address, request headers, browser or device details and server logs to deliver and secure the website. The contact endpoint also uses an IP address for a short-lived, in-memory rate limit that helps prevent automated abuse; its active window is no longer than one hour on an individual server instance.
How information is used
- To respond to enquiries and provide requested commercial or technical information.
- To protect the website and contact form from abuse.
- To maintain business records and meet applicable legal or regulatory obligations.
- To establish, exercise or defend legal claims where necessary.
Service providers and international processing
The website is hosted by Vercel. Contact-form submissions are transmitted by Resend to our designated company mailbox. These providers process information on our behalf and may operate infrastructure in more than one country.
Sharing and sale
We do not sell personal information. We may share it with the service providers needed to operate the website, professional advisers, or public authorities where disclosure is required by law. We may also disclose information when reasonably necessary to protect the rights, safety or security of the company, the website or others.
Retention
Enquiry information is retained only for as long as reasonably necessary to respond, manage a business relationship, maintain appropriate records and satisfy legal or regulatory requirements. Retention periods can vary with the nature of the enquiry and any resulting commercial relationship.
Your choices
You may ask us to provide, correct or delete personal information associated with your enquiry, subject to any information we must retain for legitimate business, legal or regulatory reasons. You may also object to or ask questions about how information is used.
Policy updates
We may update this policy when the website, its service providers or our information practices change. The date above identifies the latest published version.
Contact
For privacy questions or requests, email info@halalgelatin.com.pk or use the contact page.